Media Advisory: Baton Rouge General Mid City Emergency Services Wind Down

Baton Rouge, La. – At 7:00 am this morning, Baton Rouge General Medical Center officially closed the doors to its Mid City Emergency Room. As emergency services wind down and consolidate to the Bluebonnet campus, the General has been proactively educating the community about knowing where to go and when to appropriately use primary, urgent and emergency care. It is critical that the community understands that in an emergency situation, to call 9-1-1 immediately.

In recent weeks, the General has seen about a 10% decrease in ER volume at Mid City and this morning, clinical teams at the Mid City ER continue to provide care for 12 patients. The patients will be cared for until they are ready for discharge or transferred to an appropriate care setting.

Transition planning has been underway since the closure was announced on February 3 with frontline staff, physicians, leaders and expert teams from Baton Rouge General working to ensure an effective transition. Innovative system-wide operational changes to improve the flow of patient care and admissions have been implemented, including:

  • Added 2 new Patient Care Units, 64 new patient care beds at Bluebonnet
  • Actively recruiting for nursing and clinical positions
  • Launched Lean Six Sigma process redesign of system-wide operations:
    • Turnaround and ready patient rooms more quickly and efficiently after discharge
    • Reduce patients’ wait times
    • Continuously decompress as capacity ebbs and flows at both campuses
    • Improved speed of registration process, with new palm-scanning technology
  • Launched new clinical visibility technology for improving flow of patient care, including intercampus support for specialized services provided at Mid City
  • Improving Direct Admissions processes to allow physicians and area nursing homes to directly admit patients to BRG’s campuses, bypassing the emergency room when clinically appropriate

Over the coming days, employees and physicians housed at the Mid City ER will transition to the Bluebonnet campus. In addition, a logistics team has been established to assess equipment, medications and supplies and to recirculate to other areas of the health system.

About Baton Rouge General Medical Center

Baton Rouge General Medical Center is a full-service community hospital, with 591 licensed beds between two campuses. As the first hospital in Baton Rouge, opening its doors in 1900, Baton Rouge General has a long history of groundbreaking milestones, as well as providing the Greater Baton Rouge community with high quality healthcare for generations. From our birth center to senior services, and state-of-the-art heart and cancer care, Baton Rouge General provides care for the whole family at every age and every stage of life.

Baton Rouge General is affiliated with and also serves as a satellite campus of Tulane University School of Medicine. In addition to serving as a satellite campus for Tulane medical students in the LEAD (Leadership, Education, Advocacy and Discovery) Academy program, Baton Rouge General also offers a Family Medicine Residency Program, Internal Medicine Residency Program, Sports Medicine Fellowship Program, School of Nursing and School of Radiologic Technology. Baton Rouge General, an accredited teaching hospital since 1991, is committed to exceptional medical education and serves a diverse population that is representative of the types of patients, injuries, illnesses and healthcare needs most frequently seen by physicians in private practice. For more information, visit BRGeneral.org, find us on Facebook at Facebook.com/BatonRougeGeneral and follow us on Twitter at @BRGeneral.

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