SMS Terms

When you sign up for text messages from General Health System, you are signing up to receive text messages related to your relationship with General Health System, including updates related to your visits, MyChart account, one-time passcode, billing notifications, prescription reminders, and care management.

You can opt-out of SMS messages by texting STOP to respective short code. Your opt-out request will generate one final message confirming that you have been unsubscribed. You will no longer receive SMS messages from the short code you opted out from. If you want to join again, sign up using MyChart or text HELP to the short code for instructions.

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly by calling (225) 763-4500 or emailing mychart@brgeneral.org. 

Carriers are not liable for delayed or undelivered messages.

Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary.

Click here to view our Privacy Policy. Contact us by calling (225) 763-4500 or emailing mychart@brgeneral.org.