Everyone was kind and very helpful
Great job!
Dr. Watts is one of the best doctors I've ever actually had an experience with. I'll definitely go back and she is now officially my permanent primary doctor.
My test results were called into me on the phone in timely manner and were explained to me and was given suggestions from Dr Watts
Hello, this is my first appointment with Dr. Watts and she was really good, great with that manner and I enjoyed the visit.
My experience was positive and productive.
Great service. Service was fast. I didn't have to wait a long time. The doctor and the nurse took care of all of my problems, any questions I had. I would recommend.
Both nurse and doctor they've went through my medical records and asked important questions and made the required adjustments
The front desk staff were polite and friendly. The medical staff was also very professional and kind. Dr. Watts was very easy to talk to and I felt like she understood me.
Great experience
There has been significant improvements in communication within the office
the best staff & doctors.
I am very happy with this clinic.
There is always a different Nurse , when getting my vitals, the front office looks non friendly no flowers no deco, can we get some music,TV , same nurses staff would help
The doctor Amanda watts she is very to to me and my wife I'm so thank doctor and nurse
I have been a patient of Dr. Watts for years now & she is the best primary physician I have ever had! She has helped me through the most painful & complicated time when my health was awful but I couldn't find any answers! I was finally able to insist on more tests when I was at BR GENERAL ER for the 4-5th time. This was because Dr. Watts encouraged me to go back & ask for more tests if they continued to just send me home with no real answers! Well the did blood cultures & the next day told me I had bacteremia! This led to over a year of complications & ultimately open heart surgery due ti infection getting to my heart valves! This was not something I was warned could happen & a new echocardiogram before I was taken off antibiotics should have been done! But all history now/ and thank God the past year has been a better one. Dr. Watts & get nurses at the time were so caring & concerned for me. They even came to see me & missed me but gave my hubby a gift for me. So amazing! Meant so much to us to have her in our corner! She is a wonderful doctor for me & really listens.
Great customer service!
Nothing every thing was very professional.
Dr. Watts is awesome. She's very attentive. She has always answered my questions and addressed my needs.
While efficient I felt she looked at the monitor more than me.
I have found that every time I have needed Dr. Watts and I call in, I get an appointment within a day, usually the next day. I find Dr. Watts very competent, very kind. I find her office staff always cheerful and ready to help. I would recommend Dr. Watts to anyone who needed a professional.
This office has been awesome since I started never a bad experience everyone is welcoming and so nice. I absolutely love my provider Dr. Watts is simply amazing she's been the best
It was great
This was my first visit with a new primary care doctor. If she spent 15 minutes with me before she walked out, that was a lot. She said something about a statin drug, which I do not take statins that may have disturbed her. When she walked out she said "see you in six months." She knew nothing about me since I had never seen her before and never sat and questioned anything. I chose this doctor after reading her bio and seeing all the five stars that some patients gave her; however, I don't believe she is a good fit for me because I am used to a primary care Doctor Who sits and converses with her patients and finds out something about them. Especially if they are new patients. I changed from Humana to Peoples Healthcare which necessitated my change to a new primary care doctor. The next day her assistant called and asked me to bring back all the information that I had taken to this new doctor because she failed to put it in the computer. That was very questionable to me. I regret I do not have a more favorable report to give.
Physicians not hands on, themand nurses seem more concerned about the computer data.
Very friendly staff
DR. WATTS IS THE BEST!!
Always helpful and good environment.
It was a very friendly atmosphere. The doctor was very informative and I loved her positive energy.
Every time I come in for my appointment the staff are so friendly and helpful and the doctor she is so on point she really helps you to understand your problems and works with you and follows up with calls to let you know about test you've taken and if medicines are needed she let's you know they are really great people thank you
I like my doctor and my service.
Amanda Watts is a very attentive doctor. She listens really well, responds really well, and very, very, very, pays attention to your needs and wants.
The front desk is much better, and I love Dr.Watts she makes me feel better because she listens, and she truly cares, and I love her staff. They are absolutely my medical staff for life. They have such patience and they greet you with a smile every single visit. Love them!
Dr Watts listens, asks questions, and explains my options any time I have had a concern.
Dr. Watts is the best physician I have ever seen. She is always courteous, attentive, understanding and knowledgeable. She is a the only physician I totally trust with my overall healthcare. Dr. Watts deserves recognition for her efforts!
The doctor seem to for me but sometimes I had hard time when calling the office to make appointment.
Keep up the good work, Thanks again
So impersonal. It was my first time seeing this doctor and she didn't even introduce herself to me. I felt extremely awkward and didn't even talk about other issues I'm having because I felt I was just another number.
Yes, I did not receive my order in order to go get my blood pressure. When I got to the blood pressure place at that news channel, they didn't have it. I had to wait two hours in order to get it. So I wasn't very satisfied with that. Thank you.
May God continue to bless each of you. Amen!
excellent
You did very well. I really enjoy going to Dr. Watts as my doctor and I would recommend her to anybody.
I just want to say thank you ?
Dr watts is a kind patient doctor.
Very satisfied with my care.
That day was fine but after my initial visit, I wasn't given a follow up visit on my test results. I wasn't contacted by the doctors when they came in and I was told by a person answering the phone it would be 5-7 days before my results came in.... But the doctor had already told me to call in but when I called in ... which took forever to get through and I was on hold for like 20 minutes but the music was playing and it was pleasant. I kinda felt unimportant after the visit because I had to contact them and they didn't contact me
Felt very confident
I was pleased with the staff.
Blood work should be done before you see the Doctor. Than the Doctor could discuss the findings with you. This would eliminate the nurse having to call you the day after your appointment.
Th check in lady she is behind the glass window and she has a mask you can hardly understand what is saying
I am appreciative for my doctor, Amanda Watts and the entire staffing team. I think they are doing an amazing job.
I wish I had prepared a brief essay on my health and current supplements to bring with me
I really enjoyed the service. The team is really nice and very helpful and friendly. Dr. Watts is an amazing doctor and yeah, I'd definitely recommend her if need be. But yeah, definitely a good experience and definitely knowledgeable and getting me the things that I need and I look forward to visiting her again whenever the time arises.
Everyone was friendly. They gotten to know me and my needs and handled everything in the visit.
Well treated very professional!
I love love love Dr. Watts!! She takes amazing care of me!!!
Dr Watts is the absolute best. It has been a goal of mine to find the right doctor that my whole family could go to. I found her and couldn't be happier about it. I recommend my friend see Dr. Watts and she loves her too.
Thank you all
Yes, hi. I'm calling, I'm giving my explanation concerning some of the questions you all just asked. I think Dr. Watts is a very good doctor. She seems to be informed about situations such as mine, and she gave me very good feedback, and she also told me about medications that I need to be on. And I'm just waiting to get those medications called in to my pharmacist at Walgreens on Government Street. Thank you so much, and I have an appointment for Dr. Watts, and that's in three weeks. And I'll be there, and God's willing, I'll have more going on. Take care. Goodbye.
My only suggestion is that on "My Chart", when a question is asked of the doctor, it should be answered by the doctor not the PA.
Above & Beyond customer service
It's always great!
Dr Watts was able to help me very much Listened and was very professional
She was very attentive and thorough with the care she was offering.
I'm very pleased with Dr Amanda Watts. Also her staff is very professional. I'm blessed to be there.
Dr Watts Always Listens to my questions and options which is Major to me. She has an open mind and is very thorough and genuinely pleasant. I have never felt like I'm just another patient and then a Next!!! I don't expect special or long visits as I understand there are other patients waiting, but just appreciate she actually hears any concerns and has suggestions.
Dr. Amanda Watts is wonderful - very knowledgeable and caring.
My Dr. spent about 5 minutes with me to say all my vitals were good, that were checked by the MA. And I had to end up going to an after clinic to find out I was dehydrated.
They are very patient and personal
I love my Dr. Amanda Watts and her staff they are awesome. Great Job!
Staff and doctor work hard.
The front desk does not answer the phone or they have a problem with their phone system because it kept saying that I was fifth in line to get a call back or to get a response and it was like that for hours. So I think there's something wrong with it. But everybody's very kind there. It's just there's something wrong with the answering system.
I just wanted to say that my experience there has always been very good and Amanda is, I think, I really like her and I'm glad that I'm able to be able to be included in the patients there. Thank you so much. Bye.
Everything so good
Always have to wait. I wish I could get in closer to my appointment time.
Dr Watts and staff are the best!
I love Dr. Watts
Excellent service
Awesome job
Phone system is terrible. Cannot talk to no one. Ask for a call back do not get one. On hold a long time Getting a message to nurse no can do My pharmacy calls and can not get anyone about my medication. Very disappointed just don't feel like a patient fell like a number
Dr Watts is a great doctor ?
The staff is great. Dr Watts is awesome been her patient almost 10 years. I trust her with my life. Exceptional
I like that I don't have to wait so long to see my doctor. Also they do blood work in the same clinic I don't have to go anywhere else and I get my results like in day or two.
I was able to message my provider/ nurse through the My Chart app which helped get instructions going into the office. I set up an apt for 8:15am, and said to be there at 8am. I did the echeck-in the day before to save time, and was there at 8am. I saw the med tech within 10 minutes, and the provider around 8:30am. I was there for a referral to a nutritionist, and the provider did not ask any further questions. I assumed there would be a conversation of reasoning why, but I felt there was a reason why the conversation did not happen
Dr. takes time ask all needed questions. Answers any questions in professional manner. Speaks in a language I can understand as layman. Makes herself accessible and available!
I enjoy being with her. She's very good with me and I hope I can keep her until I get better, can do better for myself or whatever. I love to go to her. She's very attentive to me. Please keep her as my doctor. Amanda Watts. Thank you.
I have been with Dr. Watts about 15 years now. She treats me like I'm, she makes me feel like a part of her family and I love it that she knows I don't have to say what's wrong with me every single visit. Whatever I come in for, she's already equipped with what I'm coming for and we always have a plan for my medical. And I would love to say this, she is very patient. I love her bedside manner and you don't get that a lot nowadays. So she's my absolute favorite. I absolutely love her and if she leaves this facility, I will definitely follow her no matter where she goes.
Love Dr. Watts she's amazing
Very convenient location. Not in a traffic corridor. On a ground floor.
Dr. Amanda Watts is truly one of the best providers I've ever had. I cannot sing her praises enough. She is the reason I trust doctors and believe they have my best interest in mind whenever treating me. I have referred my best friends to her, and they all agree and say the same things. However...I will say, the front staff is sometimes difficult to reach as far as scheduling and prescriptions go. Sometimes, the phone just rings and rings. Sometimes, I'm on hold for quite a while. I don't know what can be done about this, but I will say that Dr. watts is worth every 10-25 min wait time, so that's why I never complain. Dr. Watts and her care is what keeps me
I've told her that the only way she would ever stop being My Dr,,as far as I am concerned,,is when I die, simple as that!
Fast, friendly
Dr Watts always diagnoses my issues with current and old school treatments. She takes the time to which treatments are best based on my medical history. I would just die is she ever stops her practice.
The visit met my needs. Dr. Watts is always attentive. Lab tech wasn't very friendly but thankfully found my vein on first stick.
I HAVE BEEN WITH MY PROVIDER FOR 9 PLUS YEARS AND I ENJOY EVERY MOMENT THERE DEY TAKE CARE OF ALL MY NEEDS I ALREADY RECOMMENDED MY MAMA AND SHE LOVE THE PROVIDER
I love Dr Watts, she is awesome!!! She's my doctor for life...
Dr. Watts was amazing!
Waited 1hour this time to b seen
Great as usual...
The only problem that I have with this facility is trying to get through calling. I have waited so long sometimes while on my lunch break that I have to hang up. This has happened several times. I usually call between 1:15-2:30. After speaking to the front desk after the last incident I told her about the problem & she said that they only have one phone ( something along that line). If that's the case then I think that decision should be revisited and reconsidered. Thank you
Amanda is the absolute best! Y'all's office is so lucky to have her there!
Very kind
Although the office is very efficient, I feel very rushed. There is very little time taken for any extra care or questions. I don't go in to be seen very often, so it is an opportunity to make sure that I don't have any other issues or need anything else. Just seems very impersonal.
She really cares for what I'm talking about and she always gives us suggestions to what is ... how to resolve the problem. So thank you very much.
I think all the people there were very professional and I thank them.
Dr. Watts is an Amazing person and she is concerned about her patients. I referred my colleague to and she loves her as well. I will be her patient for as long as she is a doctor.
Everyone was very professional
I am very pleased with the services that I received from my provider, Dr. Watts.
Very professional and courteous.
Dr. Very nice and easy
Dr Watts is compassionate and she listen to patients well. Always makes me feel her concerns for my health and welfare
Will be doctor and primary for now
Everything timely except for my lab draws, I waited 20-25 minutes then asked someone. If I remember correctly same issue the last time I was there. I see no one getting called to the back, just a huge delay for labs. I will seek another doctor if this happens again.
I'm thankful nurse and Doctor Amanda Watts they listen to me and other thing I have problems English speaking to them understand me I'm trying to talk but I'm very happy Doctor Amanda very much try help me and my wife. See your later
I truly enjoy being a patient of Dr. Watts
Doctor listens the patient say about history sometimes I'm not understanding she try to explain to the patient understand
The nurse, was the take-in nurse is very friendly. She's always friendly. But the front desk, they're understaffed, so you have to wait a while. But other than that, everything else is excellent. Thank you.
I want to said that awesome
She explained things very well
Great customer service.
I always feel heard and respected and cared for by Dr. Watts.
Overall, my experience with this office is positive.
I was looking for a new PCP that would keep the lines of communication open with my other doctors to come up with a good treatment plan. I think I have found that in Dr Amanda Watts. I'm very pleased.
Yeah, I just want to say I am very satisfied with the physician. I love Ms. Amanda Watts and I wouldn't trade her for nothing in the world. Thank you.
The staff got myself in quickly, saw the doctor in a timely matter . The nurse was very personable.
Staff is very attentive. Job well done.
Dr. Watts is amazing and cares about her patient, but the front office is terrible. I've tried several times for two days straight and couldn't get a hold of them. The phone kept ringing but no one answers. After seeing Dr. Watts, I sat in the office area for almost an hour waiting for the lab to get my blood work done. People that came after me were helped first. I had to go to the receptionist and asked them what's taking so long. Love Dr. Watts and her nurse, but the front office personnel need improvement.
I had a first visit with Dr. Watts. I liked her.
I felt my time was important. And I had to keep going up to the front to find out what was taking so long. Very upset!
Dr. Watts and her entire team are fantastic. Dr. Watts always takes time to listen and answers all my questions. She never appears rushed and takes time to really listen.
There's too many nurse changes at the office. I'd prefer to see the same doctor with the same nurse at least that knows my history and recognizes me and works with me instead of having to start over every single time. Thank you.
Overall experience fairly well.
I always have a great experience from the front desk to the provider. They were great
Thank you!
Was told that my appointment was really next week after making it the day before. The Dr. was able to fit me in however, even though I had to go the next day to give blood work. After waiting in the room after being told I had to come on another day, the office called me in my phone to see if I was still in the building, or if I had left. ??
Dr Amanda watts is a amazing compassionate knowledgeable physician. The only drawback I have with this office is the length of time it takes to receive test results back!
My doctor is a very good doctor and I'm in and out. She answer my questions and I really appreciate everything she does for me, her and her staff combined.
I am very satisfied with my visit to this office because I was treated with kindness and professionalism.
Dr Watts is amazing. I trust her completely. As I've gotten older and experienced more health issues she always is on top of trying to get me the best medication for good quality of life. I think she is the very best and recommend her highly. Thank you Dr Watts. God bless you and Bella Medical
They listen to me
Always professional and able to understand my needs.
Great staff , great quality care, clean facility. A+
I wish they would fill the prescription the same day. I have been waiting to get it filled
I believe this was the first time I have ever received such great care from a provider and the entire team. The office runs efficiently and effectively.
I love Dr. Watts & the staff they all are so awesome. I've been seeing Dr. Watts 6 yrs she's the best very informative. I love it there
I was left in the waiting room while in the back room, almost 20 minutes until y'all was shutting down and turning off lights. I had to open the door in order for y'all to see where y'all was drawing my blood, it was nasty and dirty where y'all must have drawn blood earlier that day where y'all had nasty, dirty blood on cotton ball on the floor and in something wasn't done right. Where I had to come two more times to get everything figured out. I did not appreciate my appointment and then it was taken the whole week to get my medicine filled, because someone didn't put my order through which that never happened. Thank you.
Experience with Dr. Watts office and Dr. Watts, Amanda Watts has been an amazing experience. They were very welcoming informative. Very nice people. They make everything seems so much easier and better. I really love Dr. Amanda Watts and her service. Thank you.
Everyone was helpful and polite. I was in and out quickly and efficiently
Dr. just do not examine you like they use to, I liked it when they checked you all over like your ears your throat and all my other doctors checked your throat
I was very impressed with Dr Amanda Watts. She was very attentive and efficient.
I really love my doctor. She listen and understands how you feel.
I like this Doctor.
I'm a new patient so far so good, but I got information on a new drug for a long time issue so I'm excited to see how it works for me. Sonyes so far so good
I'm a new customer which is why they didn't know my history.
I was very pleased with my visit and all the staff.
Dr Amanda Watts and staff has always treated me with respect. I shall never entertain the thought of of seeing another physician.
THAT MY DOCTOR AMANDA WATTS IS AMAZING SHE ALWAYS EXPLAINS ANYTHING I ASK SHE IS SO GOOD I REFERRED MY MAMA I LOVE THE STAFFS ALSO THEY ALWAYS NICE AND UNDERSTANDING OF YOUR MATTER
Love them!
Very good and helpful
A very long wait for the phlebotomist
Great patient care services and accept insurance
Dr Watts is Always very open to questions and Listens. She's respectful, is very honest, thinks before she answers, and I never feel like I'm herded in, and herded out. I feel very comfortable with her openness and I feel very comfortable in being open with her. I don't have anxiety when going for my appointments like I have been over the years with previous Drs.
My appt time was different than the time i scheduled,
I love my doctor. She's nice she sits and she listens. She always have other options. If one is not available if she want to send me to a certain hospital but I'm not familiar with the area she will send me to an area so I I won't get lost. She knows that I have a bad sense of direction. I love her.
Thank you for good ,very good services
Dr. Amanda Watts is an awesome physician. She always listens and provides prompt care.
Good experience friendly knowledgeable staff.
Dr. Amanda Watts with the best I've ever had. I absolutely love her and the staff at her clinic they have been very helpful and every way possible that they could. I wouldn't want another doctor. Than Amanda Watts. Thank you.
Called to get an appointment and was sure I would have to wait and was seen the next day. Easy check in.
They make me feel like I'm part of the family!
Dr. Amanda Watts is a great physician she listen well take care of her patients.
It was very good experience
Always makes me feel comfortable and heard.
The nurse did not wash her hands or use rubber gloves when she drew blood
They was very nice and im so glad i went to them they are the best
I love Dr Watts! Such a good Doctor!
This visit was good. I was in & out in a timely manner & the nursing & office staff were friendly & courteous.
Dr. Watts is easy to talk to and listens to what I have to say. The nurses are all very nice.
Very nice listened to me!!!
Prompt; nursing staff very nice
Dr. Watts was very kind as well as all the other staff in the office.
I love my primary care physician and her staff. Always a pleasure coming there. Get quality care every time.
I love Dr. Watts. She is absolutely amazing! She takes awesome care of her patients and is an absolute blessing!
Thanks
Everyone was very polite and professional
I don't understand why there is such a price difference for out of pocket patients depending on the TYPE of appointment. A "refill" appointment cost twice as much as a new symptom appointment.
That was my first time being a clinic, and I like it. The nurses that I talked to, they were very knowledgeable. They were very polite, they were very understandable and yes, I will recommend that clinic to my friends.
I love this location and they've always made communication super easy. Thanks!
I have been a pt of Dr. Watts for almost 5 years and I have always been very pleased with her care.
They were very polite and kind and very helpful I really enjoyed them
I didn't get the time to say everything. Next time I'll bring a list.
Thank you for seeing me so quickly after I called in
Dr. Watts is the best!
It was my first time dealing with this clinic and was fine.
Dr. Watts is fantastic! She always listens and engages me in conversation to ensure I understand what is going on and the recommended treatment.
Dr Watts is Truly an incredible person. She listens to understand........bot just respond. She's been my MD for several years now and Im confidant in hwr abilities
Dr Watts is my hero when it comes to my medical treatments. I know I can tell her what might be a medical issue without worry, embarrassment, concern, and lack of respect. I trust her completely with my medical care!
Amanda Watts are the best. I recommended two family members to see her, and they think that she are the best also being that. Thank you.
Very helpful. Caring staff
Was impressed with how well the office was run from the phone appointment to check out.
