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Current ER Wait Times

Emergency Room locations are open 24/7.

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Baton Rouge General - Ascension
 

Baton Rouge General - Ascension

14105 Highway 73 - Prairieville, LA 70769

(225) 402-2600 View more info
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Baton Rouge General - Bluebonnet
 

Baton Rouge General - Bluebonnet

8585 Picardy Avenue - Baton Rouge, LA 70809

(225) 763-4000 View more info
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Baton Rouge General - Mid City
 

Baton Rouge General - Mid City

3600 Florida Boulevard - Baton Rouge, LA 70806

(225) 387-7000 View more info
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View estimated door to discharge times

*ER wait times represent a 4 hour rolling average updated every 30 minutes. Door to discharge times represent a 12 hour rolling average updated every 30 minutes. ER wait times are defined as the time of patient arrival until the time the patient is seen by a medical professional. Door to discharge times are defined as the time of patient arrival until the time a patient is either discharged from the ER or admitted to the hospital. Actual wait times and length of ER visit may vary based on your condition and needed care.

Kayla Richoux, MSN,APRN,FNP-C

Kayla Richoux, MSN, APRN, FNP-C

Family Medicine, Primary Care
(225) 267-6626

Provider Ratings

4.9 out of 5 (321 ratings)

BRG Select Provider

Baton Rouge General Physicians

Locations

Baton Rouge General Physicians - Port Allen

610 North Jefferson Street
Port Allen, LA 70767

View hours
Monday
8:00am - 5:00pm
Tuesday
8:00am - 5:00pm
Wednesday
8:00am - 5:00pm
Thursday
8:00am - 5:00pm
Baton Rouge General Physicians - Port Allen
(225) 267-6626 View Details

About Me

Education

College:
Southeastern Louisiana University , Bachelor of Science in Nursing

College:
Southeastern Louisiana University , Master of Science in Nursing

Provider Ratings

4.9 out of 5

(321 ratings)

The Patient Satisfaction Rating is an average of all responses to the care provider related questions shown below from our survey. Patients that are treated in outpatient or hospital environments may receive different surveys, and the volume of responses will vary by question.

64 Reviews

11/03/2025

Got my appointment quick. Very nice staff.

09/29/2025

Just wanted to say that I love Kayla as a doctor. I will say, though, I was there over two hours and had to cut the visit short myself because I didn't have the time to be there for two hours. Maybe they could think about doing the blood work and all of the necessity wellness visit stuff beforehand and then call you back in to discuss the appointment. Anyway, Kayla, I love. Thank you.

03/04/2025

Everyone is very professional. I was in and out very quickly. Thank you very much.

03/03/2025

Yes, this office is always wonderful with everyone, everyone's working together, and it's wonderful. Thank you.

12/02/2024

Kayla was very understanding and wants to try to get this problem resolved for me as fast as possible. I reached out to her with a question a day later and she responded to me very fast. I definitely appreciate the urgency that she has shown to me. Thanks doc!!

05/20/2024

I like the promptness of seeing someone around and usually before my appointment time if I'm early. The amount of information I get about my health,and the politeness of staff.

02/13/2024

Kayla the NP does a good job at listening to my concerns and also asks for second opinions. Anytime things are urgent she makes sure to get it taken care of.

10/19/2023

They are very professional and knowledgeable and nice people they make you feel comfortable.

10/17/2023

There are doing great with me.

07/31/2023

The only problem that I face is that my medication is scarce right now and when I ask my doctors office to electronically send my prescription to a certain pharmacy they will not do so. This is very frustrating to me because I did the foot work to find out which pharmacy had my prescription and I still have to make two trips and some times its a long drive.

01/03/2023

Great service

12/29/2022

Yes, I had X-rays taken and blood taken, and I'm waiting to get the results from the doctor's office. They asked that I called him back on this date and I have and I'm sure they're busy but I'm waiting for the phone call. Thank you.

12/28/2022

Kayla was very professional and answered all my questions. Great office visit. Thanks

10/04/2022

Very friendly & knowledgeable

10/04/2022

Very helpful staff

10/03/2022

Everyone was so nice. I've been going there for a long time and will continue.

09/13/2022

As a patient for many years I have complete confidence in the care they provide.

05/17/2022

Well treated and I will certainly continue my scheduled visits.

05/02/2022

Easy for me to get to. Took me right of way

03/21/2022

Huge help in minimal time frame- showed true concern for me and made sure I had what I needed before leaving the office.

07/13/2021

Love Kayla, NP! Very Caring and Knowledgeable!

06/01/2021

They always go above and beyond for me. Love the staff from receptionist to the Doctor.

04/12/2021

Very satisfied with the service I get at Dr.Richoux, from Kayla and Dr. Richoux thank you for calling.

03/09/2021

Ms.Kayla was very professional and pleasant.

02/12/2021

I have no problem with my doctors nor practitioner and all the nurses is very well. They treat me very well and with respect and I enjoy going to them all the time. No problems.

01/28/2021

She is very thorough and explain very well. I was very impressed by her.

01/29/2021

Very good people working in this office couldn't ask for better .. The price for a visit it's a little overpriced $125.00 to check my blood pressure and get a prescription refilled..

01/28/2021

Kind , professional and compassionate!

01/18/2021

I was very happy with my visit everyone was so kind and understanding

09/03/2020

This appointment was unnecessary. The front desk did not know why I was there. I did not know why I was there and the provider said she didn't know why she set the appointment up. I did not need a follow up according to the results of my last labs. But they did take blood and I got a flu shot. They were nice and friendly though.

07/06/2020

I keep going back because they take the time to listen and help. I know they really care. They have gone out of their way to help me many times

07/02/2020

Was seen and treated in a very professional and timely manner

12/03/2019

Always pleasant. Always attentive. Thorough

11/19/2019

I was extremely pleased with my visit with Kayla. She was willing to spend as much time and answer as many questions as needed. I never felt like she was trying to rush me or trying to brush any of my concerns to the side. This was my first visit with her and I'm so glad I chose to go there.

08/07/2019

The doctor was energetic, enthusiastic. informative and very very courteous. I would recommend West Baton Rouge family to everyone. Thank you.

08/08/2019

Top notch and professional

08/08/2019

Kayla was fantastic!! Even called back after 6:00 to check on me after Cardiologist visit!!

08/01/2019

Awesome office

08/01/2019

Great Staff, always courteous and caring.

07/30/2019

NP Kayla was very professional; this was my first visit and she quickly diagnosed a bad rash that suddenly developed on 25% of my skin. She prescribed 3 medicines that cured the rash 95% in only 2 days! I am very happy with her skills and pleasant personality!

07/30/2019

very professional staff, great doc, couldn't ask for better

07/30/2019

Everybody was friendly

07/25/2019

Kayla was very nice. She was very helpful. She cared, she showed that she cared and was concerned about my concerns about my health and she's very knowledgeable and open and she was great. I will definitely come back.

03/07/2019

You did very well, I mean, the nurse was real nice. She listened to what I had to say and I appreciated that. Thank you.

01/28/2019

I was just a little concerned about Possible side effects of medicine prescribed. Wish we could have discussed them I don't take medicine often and was a little worried when I read about them

01/10/2019

The front staff was very friendly and helpful full. The medical staff was extremely professional and informative on any questions I had.

12/10/2018

Great ??

11/20/2018

Kayla and her staff are wonderful. They are all very knowledgeable and friendly. I would recommend Kayla to anyone looking for a PCP who is knowledgeable, down to earth, and personable. I drive an hour away to see Kayla and it is well worth it.

11/06/2018

I thought Kayla was very informative and understood what I was telling her, and I would definitely see her again. Thank you.

09/19/2018

Would recommend her to anyone

09/06/2018

Great service and felt very comfortable with Kayla!

08/30/2018

the best as always

08/29/2018

Great office staff and providers. Everyone is always so friendly and very understanding of problems and concerns. They are definitely willing to go the extra mile for their patients.

08/29/2018

Kayla gave me personable care...something that can be rare. She spent time with me and treated me like a person instead of someone who is pushed through the office. I really appreciated the time she spent with me.

08/27/2018

Takes time with her patient.

07/26/2018

Use your discretion

07/09/2018

Excellent service.

06/19/2018

Kayla is awesome. Listens and helps.

06/12/2018

I really like my doctor and his assistant. They are prompt and very caring about my health. The friendly staff is always available when I need them.

04/30/2018

Mrs. Kayla was wonderful. My wait time to get to the back was less than 5 minutes and she was in to see me almost immediately. She was very informative and explained everything thoroughly. Very friendly and had a great attitude.

04/17/2018

Yes

04/12/2018

I trust these doctors are looking out for my wellness and well-being

04/11/2018

I have always been pleased with my care at this office!

03/21/2018

Love this clinic and the staff.
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(225) 267-6626