A great experience the Doctor was very knowledgeable. Very helpful. Listen, well, explains everything. It's hard to find a Doctor that listens. Great experience thanks
Everyone is very helpful and caring.
NP Shelby Mougeot and receptionist is very kind and knowledgeable.
I really was pleased with my visit
The providers are very compassionate and they never rush you out of the office.
Everyone was nice and helpful. I got a call the next day about my blood work and the results. I am very happy with this practice.
I love Shelby .... best health care pwrson I have ever had and so cares about her patients ..
Shelby was friendly, caring and really listened to me. She took the time to understand my needs and explain her answers. I felt heard and respected. She promised to follow up by phone in a within a quick hturnaround time.
All of my experiences have been positive.
Love the people and service. They are very polite and informative.
She was amazing
The lab tech did not want to be there.
I'm very satisfied with Ms. Mougeot. She's knowledgeable and she helps me out a lot. When I had a blood test, I never did tell her that I had a, I must have been allergic to something because I was blowing my nose even when I didn't have a cold. And she even tested me to see if I had an allergy and provided a prescription for it. And I appreciate it very much.
I was a patient of my previous doctor for years. She did not notify her patients that she was retiring, which was cruel. The current doctor is a genuine people person first, which is a great asset. Of course I'm speaking of Shelby!
Very nice experience
NP Shelby is the best :,)
I am very thankful for Shelby - she is easy to talk with and gives me positive feedback when answering my concerns as a maturing woman....
I love my doctor. She is real nice. Thank you.
Most providers will rush through an appointment and that is not true of the providers at Bella Medical. They take their time with you and discuss the issues that are challenges that you are facing.
I absolutely love Dr. Shelby, and staff! I am so happy to have her. She is so friendly, caring, and compassionate. She really listens to me and trusts what I have to say as well!
Shelby is very compassionate and caring. She is also very resourceful. She listens and I don't feel rushed.
Shelby is very patient, timely, and considerate.
Everything was excellent, very understandable.
I absolutely loved Nurse Practitioner Shelby!!!! And her Medical Assistant!
I was 100% satisfied with the time taken with me and the knowledge of both the student and the nurse practitioner. And I was pleased with how quickly I got the results of the blood work taken.
Shelby was very helpful and attentive. I will be back.
Very professional
Efficiency
I loved not having to fill out ALL the SAME paper work that I filled out on my first visit. While I did have to sign on some new office policy's I did not mind because it was quick simple and easy process. Thank You for that!!! And the Lady that takes blood is awesome! Very Good at what she does, no pain quick and she's very polite!
I really like Shelby. I think that she's really great. She listens to me and she gives me good care. I've also got my brother to start going to this clinic and we're very, very pleased with it.
Shelby Mougeot NP was professional, knowledgeable and addressed all our questions and concerns.
I never liked going to a Dr and it was made easy the way appointments are done and promptly on time. Everyone is comfortable to be around to make what hurts you their priority.
I enjoyed my visit with Shelby Mougeot. She explained everything very well. She is a great person to see patients and an asset to your clinic.
The PA at my primary care physicians office is very knowledgeable and has all of my history. She is very good at following up and sending medication to my pharmacy immediately.
I was just highly satisfied. I felt comfortable and the person I saw was really helpful. No, I really did help. I really did enjoy my visit with you. It was very helpful. Thank you.
pleasant visit
Great experience with the nurse practitioner easing any nerves I may had with my blood pressure and ensuring that everything wi be alright.
Great team working together.
Very professional
Shelby really cares and is very knowledgeable. I really like her and would recommend her to everyone.
Everyone was kind and sweet. The service was speedy. Thanks
It was a pleasant experience. The doctor listened and responded to my concerns. I appreciate that.
Overall great experience!
The treatment was excellent, very friendly staff
I couldn't get to the front desk like I needed to. The answering service answered during business hours, so it would be nice to be able to get right to the desk. Also, Shelby's wonderful. I love her and she listens very well. I'll be back to see her definitely.
Very easy to get an appointment and not a long wait to see my doctor
Shelby is a very caring person, easy to communicate issues with. My usual blood pressure increases are virtually now existent . ?
I was treated with respect, and given thorough and understandable information about my health and the recommended course of treatment.
Very impressed with Shelby.
My doctor retired last year after being my GP for 42 years. I am moving out of state, but I went by the other and got a next day appointment with a physician's assistant so I could get a wellness checkup. Very impressive!
The phone answering service is a nightmare. It took more than six hours to get through to them. When I still had not gotten a call from the clinic by the next day I finally drove to the clinic to get an appointment.
The phone situation needs to be fixed. When you call, you stay on the phone for almost an hour and you don't get a call back.
The lab is horrible. I feel that the wait time is extremely too long after seeing the doctor. I waited 15 minutes the lab technician had not called me so I left without getting the proper care.
Very satisfied with FNP Shelby Mougeot.
Shelby was amazing! Any patient would be lucky to have her, she listened, understood, and gave her expert opinion! I don't think any other provider can hold a candle to Shelby! The nurse I had was awesome too!
The experience was better than the last one. I waited hours for blood work to find that they forgot I was in the waiting area. It was horrible.
Very comfortable at the office and enjoy all staff members.
Everyone in the office was very helpful and respectful.
Doctor n practitioner, explains everything to u we're u can understand it. Very nice
Very professional and understanding
call backs take too much time
The only thing that I don't care about is the way the phone system it set up, but I understand things have to change with the time. .
I really appreciated Shelby's knowledge about menopause and how she related it to my symptoms - and not just the typical "the hot flashes will eventually pass" - she acknowledged that it's affecting me as a whole.
Dr. Shelby is a wonderful person and care provider.
Absolutely marvelous great service.
Overall, great experience
Everyone was very helpful and courteous. I would definitely recommend her to anybody.
Very happy
I Think the provider should ask more questions to new patients to make then feel my comfortable about sharing what they came there for.I came for wellness check up everything look good and the nurse says see you next year.
It has always been a pleasure that my doctor and her staff took care of my needs.
Everything was done in a professional manner. I was given all the attention that was required in my sitting and good information and good service and a pleasant atmosphere. Thank you.
They did a beautiful job. I was very much pleased, and I would love to go back again. I would recommend my friends, loved ones, my church members and all. Thank you.
My visits have been good.
I'm very pleased.
I was well taken care of by Shelby Mougeot, might not say that last name correctly. She was very professional. She was sympathetic with my health issue, and she provided the best care for me. And as a result, I have recovered 100%.
I'm a new patient of Shelby Mougeot and I'm very pleased with her care and service.
Everyone was very helpful and extremely informative about the details of my health.
The front office girl is super nice when being checked in and made the visit a good experience from the begining to the end. Of course Shelby is amazing and the nurse too! A true medical family practice.
Totally satisfied and comfortable with everyone.
She listens,she was prompt and got things under control the same day... She also a sweet and understanding...
Very kind very professional
The staff, lab and physician were outstanding at my recent visit.
FNP (Doc) Shelby Mougeot was very engaging, sensitive to my emotions, and seemed very knowledgeable. I'm glad to have a doctor with whom I can have a real conversation.
Keep doing what you're doing. The entire staff is great at Bella Family Medical.
Shelby was wonderful
Wonderful staff. Such a pleasant experience
Thoroughly enjoyed meeting Shelby and was impressed how easy it was to talk with her and that she actually took the time to listen.
The staff is excellent
It was great ?
I value that you park right in front. of the bldg and there is not a complex to deal wit.
Nurse Shelby was easy to talk to.
Wait time lengthy when calling for appointment.
I have nothing but great to say about Dr. Shelby. Awesome, listen, never late but the office staff. It's just sometimes it's just not there. They don't answer the phone call. They're not what I would say. Patient friendly sometimes, maybe because I think they're short. But anyway, I can't say anything more about Dr. Shelby and she's awesome.
Shelby is a great asset to the practice. She is caring and treats patients with respect and dignity. She makes you feel like you are her only patient.
First time I've ever had blood drawn that I did not bruise so I give the lab tech A+, I was very comfortable with all the staff that I encountered. I have had some pretty bad experiences with other facilities in the past, so I'm very very pleased that this Staff & Facility is going to workout for me! Thank You ?
Very impressed with the Nurse Practitioner. It was first time I had seen a NP.
Since my regular practitioner had recently retired I wasn't too sure who or how my next doctor was going to be communicative with me or not but to say the least I was very impressed with the doctor that was assigned to me thank you very much
I was expecting to meet the new provider that was taking the place of my retiring provider since it was my first visit BUT that didn't happen but I did ENJOY meeting the FNP Shelby and she was extremely professional and I was grateful for the time she took TO LISTEN to my concerns!!
Very good service!!!
Everyone was very friendly and informative. I felt comfortable and felt like they really listened.
The front desk should keep patients abreast of the time for blood work to be done. I waited 30 - 35 minutes before being called by the phlebotomist. I should have been the first of the 2 names called to get my test done but she called the other patient & theirs was done first. That is just unprofessional.
The reason I sat for an hour waiting is that another patient took my time. She thought her name had been called. Since she got up and the nurse took her, I thought I was wrong. I was not. She went to the nurse practitioner (who I was seeing). It took several minutes to get her to the right doctor. Since the nurse thought I had been called, she skipped to the next name and so on. After I decided I need to see why I was sitting so long, the office got it straightened out and 8 was seen rather quickly. So it was a patients problem. In the future maybe double check names before taking a patient to the back. As I said everyone was very courteous and apologized. I was very impressed with the nurse practioner.
As a new patient with this practice, I am looking forward to the same excellent care that I have received so far.
PA was very knowledgeable and concerned about my health.
Things went good
Good experience all were very professional
I feel I made a good choice choosing Bella Medical as my new healthcare clinic.
Great staff
It was an awesome experience and a welcome change from most "big" medicine clinics to be treated as a patient and not a commodity
Didn't have to wait long. Nurse practitioner listened to my problems examined the area and explained what medications she was giving me and why. And wants me to come back for a follow up visit in 2 weeks.
Excellent job
My experience was very satisfying.?
It takes a long time for my medicine to get called in.