Excellent work from all involved
The visit was great all my questions were answered My Wife and Sister also my niece who's a Dr. questions were also answered. I felt very comfortable talking with Dr. V. Rhynes
Dr explained everything about my diagnosis and explained my surgery details that I understood. Very polite and friendly when meeting me for the first time.
Doctor was very nice and took time with me, very professional
The doctor was very informative and had knowledge of my medical condition. I was impressed.
I was very comfortable explain my situation to the doctor.He explain my problem in terms I could understand.
Very professional staff and Dr Rhynes is the best surgeon ever
The staff was very welcoming and respectful.
Office staff and Dr. treated me with kindness and respect. Did not mind the wait time because it indicated to me that he is thorough and takes his time.
It's often difficult to attend appointments but Dr. Rhynes and his staff make it most pleasurable and easy. Thank you for your attention and kindness.
We had a wonderful experience with Dr Rhynes & his staff. Trust him with care he has promised me
The surgeon was late for appt. But it was because he had an emergency surgery. Best reason to be late.
I'm a very satisfied customer
I enjoyed the professionalism that they had and I am also a new patient so it was my first visit but I thought that it was a pleasant visit.
Very satisfied with MD. I am still waiting for ECG results to be posted to My Chart. Other labs were posted in a timely manner.
They were very professional and took the time to explain options and answer questions.
The entire staff was phenomenal, I am thankful that Insm a patient of Dr. Rhynes
Very professional!
I love Dr. Rhynes. He's very thorough and very respectful. Great doctor. I will definitely use him again.
I was referred to Dr Rhynes by my PCP. He was caring, knowledgeable, and easy to talk to. I would definitely go back to him with any surgical needs.
everthing was good
Everyone was very nice and friendly!! I will be most definitely going back
The medical team was up to date on current issues and prior medical history pertinent to my case. Very thoughtful in his approach.
This visit was great. The doctor was very helpful and friendly. Told me things that my doctor who performed surgery left out. Which explains the pain and discomfort.
Everything but one of the elevators Was perfect , one of two not working Great experience
I was completely happy with Dr. Rhynes and his entire medical staff. They were very professional, very caring, and very courteous.
My visit was welcoming, courteous, professional, and left me feeling confident that my condition was going to be well cared for!
Dr and staff were courteous and respectful of my medical needs. Will need additional testing and I'm confident that the staff will meet my needs.
I like the fact that he was very much concerned about the problem I am having with my parathyroids.
I think you've done a great job.
Fast, friendly service. Everyone had a nice attitude and I felt comfortable.
Dr Rhynes is amazing. Great bedside manner. Listened to me, explained test results in detail, cared about me.
Great experience!
Receptionist stated that my co-pay receipt would be in my chart. I cannot find it. In the future, I wish to have a printed co-pay receipt.
Great doctor and staff.
Dr Rhynes is a great surgeon, his professional treatment of my needs has helped my situation improve, and the staff is always helpful.
Treated me and my health issues as a top priority.
The front office staff were extremely helpful, even in helping me with my MyChart app. They took a lot of time and were so wonderful. And for Dr. Rhynes, he was very helpful and knowledgeable. And when I had questions on whether he would be in network or not, he was very helpful and saying that if he couldn't help me because he was out of network, he would connect me with someone who could. So, excellent. Thank you.
I really enjoyed meeting with the Dr. and his trainee. I felt comfortable throughout the visit and had questions answered that I thought was great. Keep up the great job!!
The whole experience was worth my hour and fourth five minute trip. My questions were answered and scheduling more testing was done in less than a day.
Thoroughly explained what needs to occur next. Courteous and friendly
Good professional doctors, nurses and services .
Excellent provider
Pleasant, listened, explained well. Front desk, nurse, doctor all very pleasant.
Everyone from the lady at the check-in desk who was multitasking like a real pro, to the nurse, to the PA to Dr. Rhynes all were extremely courteous, professional, helpful, compassionate.
Dr. Rhynes is the best!
This was my first visit for this dr. He listened and answered all my questions. I will return to him if I need him in the future.
Dr. Rhynes was very friendly, he was very thorough, put it in layman's terms and explained everything. Definitely would recommend him. Thank you.
Great. My first time seeing him
Dr Rhynes is amazing
Very good service.
Dr Rhynes office staff is amazing Thank you
Excellent service and very knowledgeable physician
Great service. Great Doctor.
Efficient and on time
Dr. Rhynes was so knowledgeable and easy to talk to! Explained everything in easy to understand terms.
I appreciate that he referred me to someone that will help me with weight lost. I was referred to him by my gastroenterologist and it was a great experience because I understand that I don't have what I thought and I can live with it . He help to ease my anxiety
Excellent.
It could not have been any better
The lady at the very front desk, was unbelievable kind and thoughtful. When the doctor had to assist in a surgery, and I asked where i could purchase a snack via vending machine while i waited. She offered me one of her snacks!! The other two ladies were very very nice as well but the lady sitting next to the far left door when the extra mile. She deserves a raise!!?? BTW. The hard plastic chairs are the worst chairs I've EVER had to sit in. Never have i ever had to sit in a hard plastic chair totally devoid of any cushion or comfort. I would be ashamed to be a practitioner in that office! And I had to sit there for almost an hour!
DR. HAD VERY GOOD BEDSIDE MANNERS AS ATTENDEES RESPONDED WITH A MOST HELPFUL ATTITUDE. THIS MAKES ANY SURGICAL DECISION QUITE ASSURING. KEEP UP THE PROMISING TEAMWORK!!!
Yes, everything was very professional. Dr. Rhynes was very professional. The nurse was very professional. And I will be recommending him. Thank you.
The staff, including the provider, was very patient and very courteous, and I appreciated that. Thank you very much.
The medical staff is excellent the billing department leaves much to be desired!
Very professional. Caring. Explains everything thoroughly.
No problems. I would highly recommend.
The physician was courteous and explained clearly and simply the procedure that he felt I needed to have. I was very satisfied with his manner and professionalism.
What I expected. Very pleasant.
I called that office 3 weeks in a row because I was out of one of my meds. I even left a message with the office manager with no return call. I am switching to another Md. A friend of mine had to call her friend, a N.P. to get my refill. Not everyone cares to try and use my chart or whatever you call it. The medical field has become a very uncaring medical society and they let a lot of people slip through the cracks. Do you think all your older people will feel comfortable typing on a machine and not all of them have caregivers!!!!
The entire staff was courteous and respectful. Dr. Rhynes listened to my questions and concerns and responded in terms that I could understand. If I had one suggestion it would be that, in addition to listing the doctors room number, the tower or building that he's in should be included. BRGH is very large and the walk can be quite a distance for elderly folks such as myself if you don't know where to start and/or park.
Each time we have been to the office, we have had a very good experience. The entire team is great. They spend time with you, and answer your questions. I would recommend them to everyone that has the problems I have had.
I was very pleased with the front office staff, the wait time and the nurse's preparation. Dr. Rhynes allowed me to tell my complaints without any interruption. He explained his findings and plans for further testing.
I really appreciate all that has been done for me concerning my healing process with this awesome clinic.
I highly recommend Dr. Rhynes and his staff. He is the best surgeon I have dealt with.
The doctor and staff were very professional
I appreciate everything that everyone has done for me.
I really, really appreciated my visit today. I cannot say enough about how in detail Dr. Rhynes was in examining my particular situation and trying to, in the future, find some solutions for things that I'm experiencing. So I cannot praise him enough for that. Thank you very much.
Everyone that had any contact with me was very helpful and showed us respect.
Dr. Rhynes' staff were courteous and caring. Dr. Rhynes explained my problem in detail that I could understand even showing me pictures. He was very reassuring.
It was a great and professional, thank you very much
My visit was a good experience.
They come highly recommended by my general practitioner
I really appreciate the professionalism with everyone in the staff in the office, especially the doctor who did a great job. And I appreciate it so much. Thank you.
The office visit was a really good experience. Very helpful. Dr Rhynes was very knowledgeable and informative, along with his assistant. The only issue I had was there was no parking at all, anywhere so I was late getting up to the reception desk. I arrive 15 to 20 minutes early but could not park.
Excellent
It was my visit to this office but it was a good experience. I would recommend to others.
Very professional staff
The consultation was very helpful and understandable. The physician and nurse were very knowledgeable and very reassuring.
I was very pleased
Professional, courteous, informative
The doctor made me feel rushed, like he was in a hurry, but it seemed like his office was kind of empty and it just made me feel uncomfortable. If he would have, you know, said some different things and if he would have implied maybe different things. Because he felt he was in a hurry to go to lunch and as soon as I walked in, you know, maybe at the end if he just said that, Oh, we finished in plenty of time, no, hurry up, I'm going to lunch now, you know, maybe if he said that at the end instead of at the beginning I would have appreciated that a lot more. I felt he was rushed and he was in too big of a hurry.
Very satisfied with the doctor and total process.
Very nice people to deal with.
Everything went well, and I am happy.
Dr. Rhynes is very respectful and has previously performed a hernia surgery on my son. I am looking forward to having him help me with my issues and pain.
Everyone is wonderful and caring
Very professional
Even though it involved surgery I enjoyed the entire process!
I found my appointment to be really enjoyable. The nurse practitioner came in first gave me a rundown of the procedure, but kept asking me if I had any questions so wouldn't actually let me ask my questions. I'd open my mouth to speak and then she would jump right in and give me more information before I had a chance to say anything. The surgeon on the other hand gave me information asked meaningful questions, and gave me time to answer those questions and that I really appreciated. Any questions that I had were answered very well, in a way that I understood that, I felt comfortable with moving forward with my procedure,
My experience was very pleasant.
It was great
All staff on the DAY of my appointment were, polite, efficient, courteous respectful, and worked like a well oiled machine. I was in and out within 45mins. All my questions and concerns were answered.
I really liked Dr. Rhynes. He knew what he was talking about & really showed he cared. Before this visit, the other doctor I got first opinion from scared me to death. Dr. Rhynes made me feel much better about my situation. I am looking forward to his care.
Still waiting for all that can be taken care of
I appreciate the latitude to make decisions about my health care.
Receptionist " both " were very personable and friendly
Excellent
Dr. Rhynes& staff are excellent.
It was my first visit everything was very pleasant and thanks for making that way
All of the staff were very nice and accommodating. Made me feel at home and that I was important.
very nice and knowledgeable staff
Excellent in every way.
Prompt, professional, friendly
My doctor, his nurse and front desk staff are all very professional and pleasant.
I was very pleased with Dr Rhynes.
Dr was well knowledgeable about my problem,listened well to what I had to say,and gave me great professional answers to my needs
It's always good service. Very professional and in a timely manner.
Was my first visit and pleased at results.
Favorable experience
Very please
Dr. Rhynes was excellent!
Truly unbelievable! The robotic surgeon and surgical procedure were top Gun!!!
Dr. Rhynes was very professional and had great bedside manner. He is an asset to your clinic and was everything I expected in my healthcare.
The care provided by the staff and doctors was phenomenal. I came into this experience anxious of the procedure and its inner-workings; however, the staff and providers quelled my apprehension by making the overall experience as seamless as possible.
Dr. Rhynes and staff was very nice and knowledgeable about my situation. I think he knew that I needed attention right away and addressed it and I thank him and his staff for that.
It is my opinion for patient confidentiality that the front desk should close their windows
Dr. Rhynes was my surgeon a year ago @ OLOL & I have followed him to BRG. He's awesome!
This was my first time here and was very pleased and will be returning again soon
Very professional with the interest of the patient in mind
Staff was very nice.
Top Notch Doctors! Highly recommend
I love Dr. Rhynes
Very prompt, efficient and professional.
Everyone was so friendly and helpful, from receptionist to nurse to physician
It was a very positive experience. The doctor was patient, kind, and very understanding.
Very professional care. Showed much interest in my care and my needs. Made me feel comfortable and at ease..
I work at another hospital and the surgeon group ya'll put together has a chance to be the best in the region.
Good experience
very professional, very thorough with explanations and examination.
For my preop EKG I was sent across the street to the Ochsner building. The EKG was abnormal indicating I had to schedule a cardiology evaluation and clearance for surgery. My EKG at the cardiologist office was normal and when he evaluated the EKG I had the previous day. He noted that two of the leads were reversed, which resulted in the abnormal EKG. I did bring a copy of his report to them and requested my insurance company not be billed for the abnormal EKG, which was not correctly performed and they agreed.
Very informative.
Great
Office difficult to find.
Was very impressed with Dr. Rhynes and his very honest remarks and what's next and does not recommend surgery.
Doctor put me at ease about what I was there for and what my treatment would be
Lab and preop visit could use a couple of people on check in. Waiting 20 minutes for her to even get my information
Good news
Was very pleased by the time the doctor took to help me with my problem.
Very pleasant experience ?
Everyone was nice and I like the doctor
Thank you for all of your compassion and care.
I have only seen this doctor once and some the questions asked i am sure if my responses were accurate. My over all impression is very favorable at this time.
Very pretty filled. The doctor did a great job, and I certainly appreciate it. Thank you.
I'm nervous about the procedure, had/have concerns but am pretty confident in the dr
Very efficient. Highly capable very respectful
The Dr was gracious and patient enough to come back to speak with us after he left us. We were not clear on one question. The young lady didn't know about the surgery the Dr was scheduled to possibly perform on the day we knew it was. Said, he doesn't do surgery on Tues. She looked more into it and understood the whole plan. We got there a half hr. early to fill out p/w.The wait time after filling out the p/w was still 30 minutes +. This was our first appt with him.
We're just getting started. I'm praying for the my best out come with my situation.
Very professional & courteous. The 2 "musts" of medicine.
Everyone was so nice!
My visit went well,and everyone was very nice.
I was so happy with my visit
Very good
Everything was great
Everyone was Accommodating and friendly
Dr. Rhynes was very knowledgeable and showed great respect for my concerns and treatment wishes. Treatment was prompt and went well and as expected. I anticipate a great recovery and postoperative outcome.
Dr. Rhynes and his staff were very welcoming and professional. They really listened to my concerns and made me feel like my time was just as important as theirs.
The front office at check in were very knowledgeable , friendly, and fast in their work. This was my first time to see my Dr. Rhynes at this location. He had previously did my surgery and he is the best, greatest Kindest, and cares about his patients. Thank You for sharing Dr.Rhynes and your office staff with me
Dr Rhynes is an amazing provider, always listening, answer all questions and all concerns. So glad Dr Rhynes is a part of my care team!
I was seen in a timely manner. Everyone was polite and cordial and the office was clean and attractive
The day of getting admitted, nurse didn't get orders to give an I.V. Didn't bring a gown.
Good precise service
Good experience
One of the most knowable physicans I have had the pleasure of meeting.
The staff was extremely kind and courteous. The doctor Dr. Vernon Rhynes was very knowledgeable. spent time with me explained everything to me, And I would most definitely give him on Yelp or doctors whatever. The highest rating possible. I will be going back to see him. He has ordered some test. And I do believe that he may be the one and only that can help me.
The whole staff shows emphathy and kindness. They make you feel comfortable and that you're in good hands. The provider does an excellent job and explains ever detail of problem if there is one and reassure me that if there is concerns in any area it would be taken care of. I am very satisfied with the care I received.
Better communication between Dr. and patient this time.
There had been a misunderstanding about my procedure which had made me a little anxious but everyone concerned was very professional in resolving the issue, especially the technician in the imaging center.
All the office personnel along with Dr. Rhynes were very professional and caring to my issues. Dr. Rhynes explained the procedure to me along with the time to recover. Took the time to talk to my husband after surgery.
Dr Rhynes and his staff were very pleasant and professional
Doctor was professional, knowledgeable and empathetic. Loved him and trust him.
Nice demeanor and took time to talk with me during first visit, before surgery, and on my follow up appt. I guess you'd say he's got a good bed side manner that some doctors don't have.
My first time there cause my doctor recently moved there. Had a great experience very quite place and very clean. Looking forward to my next visit
I enjoyed my post op visit. The personal in the office were professional and friendly! The nurse that I dealt with was very friendly and listened to me and answered all my questions. My visit with the doctor was excellent. He listened to me and answered all my questions. At NO time did I ever feel rushed during my visit today.
This provider saw me, listen to me and heard me. He knew who he needed to consult and did it. I had total confidence in him and I'm not disappointed.
Dr. Rhynes is the best
