MyChart offers personalized and secure online access to your medical records. It enables you to manage and receive information about your health. With MyChart, you can:

• Schedule medical appointments.
• View your health information, including medications, allergies, test results, and more.
• Request medication refills.
• Access resources for trusted health information.
• Message your care team.

No, MyChart is a free service for all patients.

You need access to a computer or mobile device connected to the Internet and an up-to-date browser (such as Edge, Chrome, Firefox, or Safari). You can also use the MyChart mobile app on a mobile device.

There are several ways to sign up for MyChart:

• Clinic staff might sign you up directly while you're at the front desk or in the exam room.
• You might receive a MyChart activation code on your After Visit Summary or on a billing statement.
• You might receive a text message or email with an activation code when you come in for a visit.
• You might be able to use self-signup online to create a MyChart account by matching your information against what is on file in your medical record.
• Step by step instructions can be found here.

For your security, your activation code expires after a set period of time and is no longer valid after the first time you use it. If you still have problems email mychart@brgeneral.org or call (225) 763-4500.

With MyChart, you can view most test results as soon as they become available. Know that you will likely see results before your healthcare provider has had a chance to review them. After your provider reviews your results, you might see additional comments and interpretation in MyChart.

You will generally receive a response within 1-3 business days. Note that MyChart messages should not be used for urgent situations. Please call your provider's office if the situation requires immediate attention or dial 911 if it is an emergency.

Your MyChart information comes directly from your electronic medical record at your provider's office. Ask your provider to correct any inaccurate information at your next clinic visit. Your health information is reviewed and updated in your electronic medical record after each visit.

To reset your Epic ID password, select "Forgot Login Information?" from the sign in page and follow the prompts to create a new password. 

To change your Epic ID email address, log in to MyChart Central. From the homepage, select "Edit" in the Contact Information box. From there you can enter and verify a new email address. This will be the email address you use the next time you log in to MyChart Central. 

Users must be at least 18 years old and a patient at an organization that participates in MyChart Central. 

To connect to an organization on MyChart Central, the healthcare organization must offer MyChart and must participate in MyChart Central. To check if an organization has MyChart Central, log in and select "Link new account." From there, search for the organization you are trying to link to. If that organization does not appear in the list they do not currently offer MyChart Central and you will not be able to link that account. 

At this time MyChart Central does not include the health information of family members. 

When a user updates their contact information in MyChart Central, those updates are automatically shared with a linked organization. To manage this feature log in to MyChart Central and select "Manage" in the Contact Information box. From the Auto-Update Settings page you can select which organizations receive auto-updates. 

To delete your MyChart Central account, log in to MyChart Central, navigate to the menu and select "Account Settings." From the Account Settings page scroll down and select "Delete Account." If you MyChart Central Epic ID was the only log in method at a linked organization you will need to contact that organization to get new login information.