Emergency Room

In an emergency, you need quality care quickly. Baton Rouge General offers a complete range of emergency services in our emergency room on the Bluebonnet campus. With the latest in lifesaving technology, we are equipped to handle a variety of critical care situations for adults, seniors and children.

Emergency Room
Baton Rouge General, Bluebonnet Campus
8585 Picardy Avenue
Baton Rouge, LA 70809
Emergency Entrance

Know When You Should Go

When unexpected medical conditions appear, knowing where to go can help you get the help you need quickly and at the most appropriate location.

ER

Emergency Room

If you are experiencing a true emergency, you should call 911 immediately or go quickly to the nearest emergency room. Emergency rooms are open 24 hours a day, seven days a week for the treatment of significant health issues that require immediate care. Visit your nearest ER for things like:

Chest pain, shortness of breath, and other symptoms of a heart attack or stroke
Major broken bones
Significant uncontrolled bleeding
Head injuries

However, there are some situations in which you need care, but you are not in immediate danger. In those cases, consider an urgent care clinic or your physician’s office.

Urgent Care Center

Urgent care centers are a convenient way to handle issues that can’t wait for your doctor, but aren’t true emergencies. Most are open late every day, including holidays, and can treat less severe medical issues without the wait of an emergency room. Visit an urgent care center for things like:

Minor broken bones, rashes, sore throats
Ear infections and other minor infections
Sprains, strains, cuts with controlled bleeding

Doctor's Office

Many doctor’s offices provide a 24 hour phone line for emergencies. If you aren’t sure whether or not your issue is an emergency, start there. The nurse or health professional who returns your call should be able to direct you to appropriate care.

Emergency Room Guide

What to Bring

While most emergency room visits aren’t planned, there are some things that can be helpful to have with you, if you have the ability.

Photo ID
Health insurance card
List of medications
Contact information for your primary care physician and specialists

Check-in and Triage

When you arrive in the emergency room, your first stop should be the registration desk. Patients are seen based on the severity of their illness, so depending on your condition, you may be asked to wait in the waiting room until a physician is available to assess and treat you.

If you aren’t taken to an exam room immediately, you will be evaluated by a nurse to determine the severity of your injury or illness. Please avoid eating or drinking until after you are seen by a physician.

Going Home

When your physician determines you are ready to leave the ER, you will meet with your care team to discuss follow-up care, medications, and other instructions.

If You Are Admitted

If your ER physician determines you need further care, you may be admitted into a private room inside the hospital, in the unit most appropriate for your needs. Once admitted, a care team who specializes in your type of condition will continue or start your care.

How will I be billed?

After an emergency room visit, you will receive separate bills for services received in the hospital. In addition to the Baton Rouge General bill, you may receive bills from the lab, from an emergency room physician or radiologist who cared for you or interpreted your test results while in the emergency room.

Baton Rouge General also has a Financial Assistance Policy that explains how you may reduce or eliminate your hospital bill. Click here to see the policy or contact our Customer Service Center at (225) 819-1000 to request a free copy.

For more information about your bill, click here.