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BRG Receives Top Marks for Patient Experience

BATON ROUGE, La. – Baton Rouge General received the Healthgrades 2019 Outstanding Patient Experience Award, placing it in the top fifteen percent of hospitals across the country for patient experience.

Evaluated for outstanding performance in delivering a positive experience for patients during their hospital stay, 434 hospitals across the nation earned the award.

“We are passionate about exceeding our patients’ expectations, and when external parties recognize the efforts of our physicians, nurses, clinicians and supporting team members, it validates their tireless work,” said President and CEO Edgardo Tenreiro. “Our hospital team consistently excels in patient experience and quality, and we are thrilled to share this news with the community.”

Healthgrades evaluated 10 patient experience measures, ranging from cleanliness and noise levels in patient rooms to pain management and responsiveness to patients’ needs. The measures also include whether a patient would recommend the hospital to friends or family.

For more information about Healthgrades, to download a full copy of the report or to receive information about hospital and physician quality, visit

About Baton Rouge General Medical Center
Baton Rouge General Medical Center is the area’s first community hospital with 588 licensed beds between two campuses. Baton Rouge General opened its doors in 1900, and has provided the Greater Baton Rouge community with high-quality healthcare for generations. An accredited teaching hospital since 1991, Baton Rouge General serves as an affiliate of Tulane University School of Medicine, and offers other medical education programs, including a School of Nursing, School of Radiologic Technology, Family Medicine Residency Program, Internal Medicine Residency Program, and Sports Medicine Fellowship Program. For more information, visit, find us on Facebook at and follow us on Twitter at @BRGeneral.