Steps to Safer Healthcare
At Baton Rouge General, we're taking extra precautions to keep you
safe. As the only hospital rated ‘A” for patient safety each
year since 2012, we have always made your safety our top priority. Now,
as always, we are continuing to evolve and adapt our processes to allow
you to continue to see your doctor, get your recommended screenings, have
important surgery or get emergency care without picking up a new infection
in the process.
If employees have symptoms of a respiratory illness, they are required
to stay home until they have recovered completely and cleared by our Employee
Health department. Baton Rouge General also provides COVID-19 testing
to all employees with respiratory symptoms. Our employees wear masks throughout
all areas of the hospital and appropriate PPE while working with patients.
Entering the Hospital
Entrances to the hospital are limited right now so we can be sure we’re
screening everyone who visits. Visitors and patients entering the building
must wear a mask and will have their temperature checked before entry. Hand sanitizer stations
are provided at every entrance. If you do not have a mask, we can provide
one at the door.
- If you are experiencing an emergency, enter through the Emergency Room.
- If you have a scheduled appointment in our building, enter through Entrance 3.
- If you have a scheduled surgery, enter through the Main Entrance where
the surgery team will confirm your procedure.
At Mid City:
- If you have a scheduled appointment in the building, enter through the
One visitor over the age of 18 will be allowed for the following:
- Surgery patients
- Laboring mothers
- End of life patients
- Patients with special needs
While we hope to upon up visitation beyond this soon, we encourage family
members to facetime their loved ones during their stay and provide iPad
devices if needed. If your loved one is having surgery, you can get status
updates about their progress through our surgery tracker app. Simply
download the app or search "Baton Rouge General Mobile" in the App or Google
Play store and put in the surgery tracker number your loved one was given
when they arrived for surgery.
All patients arriving at the ER are screened before entering. If the patient
has symptoms of COVID-19, we ask them to wait in a dedicated negative
pressure area to limit the risk of transmitting the virus to other patients.
Patients with non-respiratory symptoms wait in the traditional ER waiting
room, which has been updated to allow for social distancing between patients.
Patients with COVID-19 who are admitted into the hospital are housed in
COVID units with strict security access that limits anyone but the dedicated
care team from passing through or visiting the unit. Food on COVID units
is served on disposable trays, to reduce the risk of infection to other
patients or our nutritional care team. We do extensive cleaning and disinfecting
of all areas daily and in between patients, both COVID and non-COVID,
following all CDC guidelines for disinfecting.
Non-COVID patients are housed in units with other non-COVID patients. Care
teams on these units do not interact with COVID patients or enter COVID units.
Surgery Fast Pass
If you are scheduled for a surgery or procedure, Baton Rouge General offers
a fast track registration process that enables you to
save time and creates a
touchless experience while on campus. To receive a fast pass please
follow these steps.
All scheduled surgery patients should enter through the Main Entrance at
our Bluebonnet campus, designated only for surgery patients. Upon arrival,
a representative will confirm your procedure, you will have your temperature
taken and you will receive a mask to wear while traveling through the
building. Following the screening, you will follow the touchless
Safe Surgery Path where an admissions concierge will meet you and check you in for your surgery.
Testing for COVID-19
Since the start of the COVID-19, we have expanded our capacity to provide
testing for our patients. We test COVID suspected patients to ensure we
use appropriate precautions to keep our staff and patients safe.
Need a prescription refilled from Baton Rouge General's pharmacy? We
are now offering curbside pickup.
Click here to refill.